Are there any limits to using the Document Supply Service?
Answer
There is an annual fair usage limit on the number of Document Supply requests that will be processed free of charge for each UCA student or staff member within a single academic year (September - August). This limit is in place due to the high cost to the University of processing Document Supply requests. Annual limits are as follows:
| User Type | Annual Fair Usage Limit for Free Requests |
|---|---|
| Undergraduate student | 8 requests |
| Masters student | 15 requests |
| Research student | 25 requests (plus 2 thesis digitisation requests via EThOS) |
| Academic staff | 25 requests (plus 2 thesis digitisation requests via EThOS) |
| Professional services staff | 15 requests |
Should you wish to make requests beyond your fair usage limit, this is possible but such requests will be chargeable at the subsidised rate of £8.00 per request.
The Document Supply service is available to UCA staff and students.
